We are seeking an experienced and strategic Business Analyst to lead business analysis efforts for a product. This role will involve collaborating with various stakeholders, managing a team of junior analysts, and driving data-driven decisions to support the organization's objectives. The ideal candidate will possess strong analytical skills, leadership qualities, and a deep understanding of business processes and technologies. Many of our project are centred around UCD (User Centred Design) so experience of working in these environments is essential.
Key Responsibilities:
* Lead and manage the business analysis team in gathering, analyzing, and documenting business requirements.
* Collaborate with senior management and stakeholders to identify business needs and develop effective solutions.
* Work closely with design and development teams to ensure designs align with user-centered design principles.
* Facilitate workshops and meetings to gather insights and feedback from users and stakeholders.
* Drive process improvements and operational efficiencies by analyzing current processes and recommending enhancements.
* Develop and maintain comprehensive project documentation, including business requirements, functional specifications, and process flows.
* Assist in the creation of test plans and oversee the execution of user acceptance testing (UAT) and ensure that solutions meet business needs.
* Mentor and guide junior analysts, providing support and direction in their professional development.
* Stay informed on industry trends, best practices, and emerging technologies that could impact the organization.
* Present findings, insights, and recommendations to stakeholders and senior management.
* Provide ongoing support and analysis to optimize project outcomes and user satisfaction.
Required Qualifications & Skills:
* Minimum of 5-7 years of experience in business analysis or a related field, with a focus on mid-management responsibilities.
* Strong leadership skills with the ability to motivate and manage a team.
* Excellent analytical and problem-solving abilities, with a strong attention to detail.
* Proficiency in data analysis tools and methodologies, as well as Microsoft Office Suite (Excel, Word, PowerPoint).
* Exceptional verbal and written communication skills, with the ability to present complex information clearly.
* Experience with project management methodologies and tools (e.g., Agile, Waterfall, JIRA, Confluence).
Preferred Qualifications:
* Advanced degree in Business Analysis, Information Technology, or a related field.
* Experience with UCD methodologies and tools
* Industry certifications (e.g., CBAP, PMI-PBA) are a plus.
* Familiarity with data visualization tools (e.g., Tableau, Power BI) is an advantage.
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