Join Our Team as a Senior IT Engineer in East Yorkshire
Are you a skilled IT professional with a passion for problem-solving and a knack for delivering top-notch technical support? We are seeking a talented and motivated Senior IT Engineer to join our company.
Position: Senior IT Engineer
Location: Hull
Type: Permanent
Salary: Up to £45,000
About Us:
We are a leading MSP dedicated to providing exceptional IT services and support to a diverse range of clients. Our mission is to empower businesses by ensuring their IT infrastructure and systems runs smoothly and efficiently. As we continue to grow, we are looking for a dynamic individual to join our team.
Key Responsibilities:
* Provide 3rd Line Technical Support, act as an escalation point for 1st and 2nd Line Teams
* Assist with the implementation and maintenance of IT systems.
* Liaise with 1st line and 2nd Line support and other team members to ensure timely resolution of issues.
* Act as a key member of the team in planning, delivering and leading on IT Projects.
What We’re Looking For:
* Proven experience in a 2nd/3rd line support role
* Strong knowledge of Windows and Mac operating systems.
* Experience with networking technologies (LAN, WAN, VPN, firewalls).
* Cyber Essentials Plus exposure
* Proficiency in Active Directory, Office 365, and Exchange.
* Experience in supporting 1st and 2nd Line teams / acting as an escalation point
* Excellent problem-solving skills and attention to detail.
* Strong communication skills and the ability to work well under pressure.
* Relevant IT certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus.
If you are a dedicated IT professional looking to take the next step in your career, we want to hear from you! Apply today and become part of a team that values excellence, innovation, and customer satisfaction.