Requirements
Must have:
- Proven experience in a Senior Infrastructure Engineer role - Very strong Enterprise virtualisation and infrastructure experience (VMware, Hyper-V, Azure) - Broad Azure experience - networking, server management and storage - Experience with Windows Server and core Microsoft services (AD, Group Policy, DNS, DHCP, IIS, RDS) - Knowledge of storage, backup, and disaster recovery (SAN/NAS, Veeam, Commvault, Zerto) - Understanding of networking fundamentals (TCP/IP, LAN/WAN, Cisco, Meraki) - Familiarity with systems monitoring, security, and patching (PRTG, Tenable, WSUS, AV/DLP) - Experience with server hardware and datacentre operations (HP/Dell, VxRail) - Skills in automation and scripting (PowerShell)
Responsibilities:
- Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. - Create and maintain detailed technical documentation for both current and future services, covering performance considerations, technical specifications, and solution architecture. - Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers. - Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments and performance targets. - Ensure compliance with organisational standards and procedures, embedding security principles into both system design and day-to-day operations. - Deliver support, design, and request fulfilment activities in accordance with agreed SLAs. - Oversee the ongoing maintenance and lifecycle management of all core systems, applications, hardware, and platforms under remit.
Company:
We are a leader in our field, based in Leeds, and we are proud to offer a hybrid working model with 3 days in the office. This role presents a fantastic opportunity for an experienced Senior Infrastructure Engineer who is passionate about virtualisation and disaster recovery solutions. As part of our team, you will take ownership of critical platforms and drive improvements in service delivery and operational efficiency. We embrace diversity and encourage applications from all suitably qualified individuals.