Join the Team That Makes Jewellery Fun
At Jewells, jewellery is more than an accessory — it’s a way to express yourself, build your style, and celebrate everyday moments. We’re looking for Customer Experience Advisors to join our team and help create exceptional, confidence-building experiences for every customer who walks through our doors.
If you love working with people, enjoy a fast-paced retail environment, and want to be part of a brand where energy, style, and experience come first — we’d love to meet you.
What You’ll Be Doing
* Create exceptional experiences – Welcome customers, build connections, and make every visit memorable
* Style & advise – Help customers discover jewellery they love and build stacks that reflect their personal style
* Pierce with care – Deliver safe, professional piercing services once fully trained (training provided)
* Drive performance – Support store sales targets and contribute to team success
* Maintain standards – Keep the store and piercing studio clean, safe, and visually inspiring
Piercing Training & Requirement
Piercing services form a core part of this role for employees contracted to work more than 5 hours per week.
Where applicable, you’ll receive fully paid training and accreditation to become a certified Jewells piercer. Once trained, piercing services form part of your role responsibilities.
What We’re Looking For
* A positive, confident person who enjoys working with customers
* Passion for jewellery, fashion, and styling
* Strong communication and people skills
* A team player with a proactive attitude
* Retail or customer-facing experience is a bonus, but not essential
Why You’ll Love Working With Us
* Competitive hourly pay plus commission
* Fully paid piercing training and accreditation
* Jewellery allowance and team discounts
* Career progression opportunities
* A supportive, fun, and energetic team environment
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