Salary: £26,000 - 26,000 per year Requirements: Strong problem-solving and diagnostic skills. Clear communication skills. An interest in IT systems, data security, and how technology supports business operations. Responsibilities: Provide first-line support for hardware, software, and internal insurance systems, diagnosing and resolving common user issues. Assist staff with access to systems, including password resets, user account setup, and permissions management in line with data protection policies. Support the monitoring of cyber security and data protection practices, identifying potential risks and escalating concerns in line with FCA and GDPR requirements. Assist with maintaining secure handling of sensitive client data, ensuring compliance with internal policies and regulatory standards. Support routine system checks and basic troubleshooting of network and office-based technology. Help maintain accurate records of IT support queries, system updates, and issue resolutions. Assist with onboarding new employees by setting up IT equipment and system access. Technologies: Hardware Support Network Security CRM More: We are an insurance firm based in the West Midlands, and we are looking for a motivated individual to join our team. We are offering an entry-level Junior Insurance Systems & IT Support Assistant role, ideal for someone looking to begin a long-term career in IT within the financial services or insurance sector. The role supports our business systems, data security, compliance, and core insurance operations. last updated 24 week of 2026