We put customers at the heart of everything we do. Our ambition is Every Customer Treated Like a Guest, every visit, every day, so they feel happy and want to return time and again.
As a Service Station Supervisor, you will support ,your Site Manager in leading a team of professional Service Champions, who provide the kind of service that helps to make guests' journeys better.
WHAT I WILL DO
We are looking for people who are great with other people and always bring out the best in them. As a Service Station Supervisor your responsibilities include:
* Supporting your Site Manager with managing all team members to ensure that the station performs at its best, every day.
* Providing a great guest experience through excellent service.
* A variety of roles from serving our customers at the point of sale, to covering the Site Managers days off which involves placing orders, reconciling the daily takings and ensuring the site runs smoothly
* Training and coaching team members to help them perform at their best every day.
* Supporting the Site Manager with there responsibility for the financial management of the station and for health and safety compliance.
WHAT DO I GET?
* Great induction on products, processes, customer service and other areas of responsibility.
* Regular refresher training.
* Flexible working hours.
MINIMUM REQUIREMENTS
* Being trustworthy, dependable and loyal
* Having great attention to detail and being able to run all aspects of the operation.
* Looking professional and well-presented.
* Working well under pressure.
* Knowing all about the products we sell and being ready to explain them to customers.
* Being a great communicator with team members and customers.
* Being sincere and positive at all times.
THE QUALITIES AND BEHAVIOURS I BRING TO THE JOB
I pay attention and put guests' needs first. I take personal accountability and am confident in meeting customer needs.
Job Types: Full-time, Part-time
Pay: From £12.71 per hour
Benefits:
* On-site parking
Work Location: In person
Reference ID: Supervisor Shell Singleton Cross Roads