Service Excellence Support
We’re looking for a proactive and organised individual to support our Service Excellence team. This role is key to ensuring smooth operations across customer service, business processes, and team coordination.
Key Responsibilities:
1. Support service delivery by managing tools, documentation, and customer communications
2. Coordinate subcontractor activities and assist with procurement and invoice processes
3. Help monitor team performance and support rota and vetting tasks
4. Contribute to team meetings, projects, and continuous improvement initiatives
5. Build strong relationships with internal and external stakeholders
What We’re Looking For:
6. Strong multitasking and time management skills
7. Excellent communication and stakeholder engagement
8. A solution-focused mindset with attention to detail
9. Confident using IT systems and managing data
10. Self-motivated and adaptable in a fast-paced environment
Why work for ADT?
We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:-
11. Pension – we match up to 7%
12. 25 days holiday plus bank holidays
13. Career progression opportunities
14. Our team average 20+ years length of service
15. The opportunity to become a valued member of our Winning Team
16. Staff referral scheme up to £2,000.00