Trainee Technical Assistant (Fixed Term)
Location: Cambridge, GB
Contract Type: Regular Full-Time
Area: Quality
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Role Overview
The Trainee Technical Assistant will provide administrative and operational support to the Technical team, contributing to the effective management of the Business Management System (BMS) and associated quality, audit, and compliance activities. This role offers structured training and development within a regulated environment.
Key Responsibilities
Pharmacovigilance Activities
* Assist with day-to-day management of adverse reaction reports, product technical complaints, returns and other related activities
* Ensure that records are meticulously maintained
Training & Development
* Follow and complete assigned training plans in line with role requirements
Business Management System (BMS) Support
* Assist with the administration of the Business Management System, including:
* Good Distribution Practice (GDP)
* ISO 9001
* Business Continuity Management System (ISO 22301)
* Support the administration audit programme
* Assist with the day-to-day operation of the Quality Management System.
Documentation & Quality Administration
* Control and maintain documentation within the company’s management systems.
* Maintain the Technical Area on LSQM
Meetings & Reporting
* Prepare for monthly review meetings with Customer Services, Technical, and Warehouse departments
Technical & Administrative Support
* Provide day-to-day administrative support to the Technical Director and Technical Manager
* Assist with general administrative duties as required
Sample Submission & Regulatory Support
* Learn and assist with the sample submission program to NIBSC, including:
* Processing quality and regulatory documentation
* Support efficient batch release in line with demand
Records & Archiving
* Assist with the administration and organization of the company archive system
Knowledge, Skills & Experience
* IT literate with strong knowledge of Microsoft Office
* Good standard of education
* Excellent attention to detail
* Ability to work methodically and accurately
* Strong organisational and time management skills
* Excellent interpersonal skills, including listening, empathy, and motivation
* Knowledge of pharmacovigilance
* Knowledge of quality systems and auditing
* Knowledge of ISO 9001 and ISO 22301
Working Hours & Commitment
* Minimum of 35 hours per week, Monday to Friday
* Daily break of at least 30 minutes
* Travel may be required for training, monthly office attendance, or to meet reasonable business needs
Location
Grifols UK
Availability to attend the office at least once per month is required.
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