Role Description
Transform Lives as our Regional Head of Operations
Location:
South East (Surrey, Kent and East Sussex)
Salary:
£Excellent salary & £5k car allowance per annum plus benefits
-33 days annual holiday (incl. bank holidays)
Hours:
Full time, 37.5 Hours per week (Permanent)
Full UK Drivers License with access to your own vehicle
Make a Real Difference in Surrey, Kent and East Sussex
Are you ready to lead meaningful change in the lives of people with autism, learning disabilities and sight loss?
Join our passionate team as Regional Head of Operations and take charge of a thriving £6.5m operation that puts exceptional, personalised support at its heart. This isn't just another management role – it's your opportunity to drive strategic growth while ensuring every person we support with Learning Disability, Autism, Sight loss and Mental health receives truly exceptional Support achieving Quality of Life breaking the barriers.
The region has been recognised through our annual Excellence Awards for the changes in people’s lives that have been recognised by their families and ourselves. Teams have also been successful at winning awards locally too.
What Makes This Role Special?
1. Lead with purpose: Oversee support for individuals with 7,100+ support hours, with exciting expansion opportunities ahead
2. Drive Strategic Growth: Shape the future of our services while maintaining the highest quality standards
3. Innovate & Excel: Go beyond compliance to create creative solutions that break down barriers and maximise independence
4. Make Your Mark:Lead regional developments that not only meet CQC requirements but exceed all expectations
What We're Looking For:
The Strategic Visionary
5. Senior management experience in social care
6. QCF Level 5 Leadership & Management qualification (or equivalent)
7. Deep understanding of CQC requirements and health & social care regulations
The Inspirational Leader
8. Exemplary leadership skills with a coaching and collaborative approach working closely with Operational Director and provides strong leadership to the Home Managers and support to the wider teams.
9. Experience in leading Home Managers, team members and colleagues to ensure standards of performance are maintained and continuously improved wherever possible.
10. Working closely and building relationships with families and commissioners
11. Proven track record of managing change and delivering service improvements
The Passionate Advocate
12. Understanding of Positive Behaviour Support and Autism principles
13. Experience working with people with Learning Disabilities
14. Passion for promoting Quality of Life for the people we support
15. Commitment to promoting rights, inclusion, choice, and dignity
The Commercially-Minded Professional
16. Strong budget and resource management skills
17. Experience collaborating with Local Authorities and Commissioners
18. Commercial acumen with focus on value-for-money service delivery
19. Advocating compliance and implementation of best practice
Ready to Take the Challenge?
If you're brave enough to make positive changes and have the strategic vision to drive growth while maintaining exceptional support standards, we want to hear from you.
This is more than a job – it's your chance to lead a team that believes people should be at the centre of their own care and support, with opportunities for employment, relationships, and full participation in community life.
Our Benefits
Why we work for us?
Your development and appreciation
20. Annual excellence awards
21. Long service awards every 5 years and recognition
22. Development Discussions: Opportunity to discuss your progress and your future
23. Leadership development academy for the next steps in your career
Your work-life balance
24. 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service)
25. Life events: Time off when you need it most
26. 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years
27. Buy or sell annual leave scheme
28. Enhanced Family-Friendly Pay
29. Paid Fertility Leave
30. Carers Leave available
Your money goes further
31. £500 monthly bonus scheme for two lucky colleagues
32. Eligible for Blue Light Card discounts
33. Discounts and cashback at hundreds of shops, restaurants and activities
34. Access to Tickets for Good
35. Pay reviews and commitment to pay competitive rates
36. Employer contributory pension scheme: Support and tools to help you make the right decisions about your future
37. Paid DBS and renewals
38. Season ticket loans
39. Advance Pay/Savings scheme using Wagestream app
Your wellbeing counts
40. Cycle to Work scheme
41. Life assurance of 2x annual salary
42. Free 24/7 employee assistance programme for advice and support
43. Free eye test
44. Discounted Gym Membership
45. Dedicated in house Wellbeing Coach for your team
Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:
46. A criminal background check through the Disclosure and Barring Service (where appropriate).
47. Documentary evidence to confirm your identity, current address, and the right to work in the UK.
48. Health Declaration to ensure that you are medically suitable for the role you have been offered.
49. References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition.
We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.
In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
About The Company