Electrical Field Service Engineer
Location: South Wales
Sector: EV Infrastructure
Salary: £34-48,000 Plus Excellent Benefits
Job description
Holt Engineering is working with a growing organisation within the EV infrastructure sector to recruit an Electrical Field Service Engineer responsible for the commissioning, maintenance and repair of AC, Rapid DC and High-Power EV charging systems across customer sites throughout the UK.
This role is ideal for a qualified electrical engineer with strong commercial or industrial installation and maintenance experience, looking to work within a fast-growing and technically progressive environment supporting critical EV charging infrastructure. The successful candidate will carry out commissioning, fault-finding, preventive maintenance and technical support activities on a range of EV charging systems while ensuring high levels of safety, performance and customer satisfaction.
The position involves a mix of field-based electrical, mechanical and software troubleshooting, working independently across a variety of environments including outdoor sites and confined spaces. Candidates should be comfortable interpreting electrical schematics, using diagnostic test equipment and working within SLA-driven service environments.
Essential
Level 3 Electrical Qualification (e.g. City & Guilds or equivalent).
AM2 certification.
Minimum 3 years’ proven hands-on experience in commercial or industrial electrical installations or maintenance.
BS7671 – IET Wiring Regulations (18th Edition).
City & Guilds 2391-52 Inspection & Testing.
Valid JIB Gold Card.
Experience working under SLA-driven environments.
Familiarity with test and measurement equipment such as multimeters and voltage testers.
Excellent problem-solving skills with the ability to diagnose and repair technical issues.
Strong communication and interpersonal skills for effective customer interaction.
Ability to work independently and manage time effectively while travelling between client sites.
Valid UK driving licence.Desirable
Previous experience in a field service role, preferably in EV charging, renewable energy, or power electronics.
EV charging station certification or manufacturer-specific training.
Hands-on experience commissioning, maintaining, or repairing Rapid DC, Ultra and HPC EV chargers.
Ability to read and interpret electrical schematics and technical manuals.
Understanding of analogue & digital electronics and components.
Strong awareness of electrical hazards and site H&S requirements.Key responsibilities
Work collaboratively with the Service Coordination and Operations teams to ensure accurate job completion data and timely follow-up on service reports.
Commission and configure AC and Rapid DC chargers at client sites.
Conduct initial set up and testing to ensure correct operation and compliance with industry standards.
Collaborate with the project management and installation teams to ensure seamless integration of charging stations with client infrastructure.
Maintain company assets, tools, and test equipment in good working order and report any defects immediately.
Perform routine and preventive maintenance on EV charging stations to ensure optimal performance and uptime.
Diagnose and troubleshoot technical issues, including electrical, mechanical and software-related problems.
Conduct diagnostic tests, firmware updates and calibration of EV chargers as necessary.
Replace faulty components and occasionally entire AC chargers. Ensure that all repairs are completed in accordance with manufacture guidelines.
Provide on-site technical support and training to clients on the use and operation of EV chargers.
Respond to service requests promptly and maintain effective communication with clients to ensure customer satisfaction.
Document all service activities, including repairs, maintenance and customer interactions in the service management system.
Adhere to all safety regulations and company policies while working in the field.
Ensure compliance with local electrical codes and standards during commissioning and maintenance activities.
Participate in regular safety training and certifications as required.Benefits
Structured career progression framework
Company van and fuel card
Overtime available
30 days annual leave, including company shutdown days
Travel subsistence provided
Company performance bonus
BUPA healthcare after 6 months
Salary sacrifice pension scheme with 8% total contribution
Salary sacrifice EV car scheme and charger installation
Salary sacrifice holiday purchase scheme of up to 5 additional days
Additional benefits platform with access to a wide range of discounts and services
Long service awards