Salary: £40,000 per annum plus monthly tronc typically £3,400 annually
Nestled in the North Yorkshire countryside, Grantley Hall is a five‑star, 17th‑century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award‑winning spa and a cutting‑edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
* Engaging with guests and team members to meet and exceed their needs
* Acting as a coach and mentor to a large team and to ensure high engagement levels, people development and retention
* Managing cost and revenue in all areas of the restaurant without impact on the brand or quality standards
* Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience
* Possess a sound understanding of the restaurant and hotel market to retain and increase the restaurant’s competitive advantage through continuous proactive strategic and operational planning
* Proactively attracting and selecting talent for the department in line with company procedures and culture
Key Skills, Qualities & Experience
* Hands on approach to work, always being productive and looking to improve
* Detail orientated and drives standards
* Possess a positive attitude and a desire to learn
* Ability to meet deadlines and work under pressure
* Friendly, courteous and helpful with excellent communication skills
* Motivated to go the extra mile for guests and colleagues
* Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team
Benefits
* Tips typically over £200 per month (£3,400 per year)
* Complimentary bespoke uniform and chef whites
* Complimentary meals whilst on duty
* Refer a Friend bonus – earn up to £1,000
* Holiday Buy/Sell Scheme
* Complimentary employee car parking
* Complimentary state‑of‑the‑art onsite gym – with personal trainer support
* 31 days annual leave (including bank holidays) increasing with service
* Professional development opportunities at all levels
* Reimbursement on work shoes, sight tests and professional memberships
* Modern and spacious discounted live in accommodation for eligible roles
* Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector
* Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
* Team Member of the Month Awards
* Discount on Grantley Hall restaurants, spa products and gift shop
* Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
* Cycle to work scheme
* Access to Stream, allowing you to instantly access your wages
#J-18808-Ljbffr