Salary: 27,000 per annum, plus annual salary review (up to 3) and Veolia benefits
Hours: Monday to Friday, 40 hours per week
Location : Exeter, EX2 8RF
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. Its why were looking for someone whos just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you;
25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential
What youll be doing;
Liaise with relevant individuals to ensure customer queries are resolved. Escalate when required to Management Drive and promote a culture of high performance and excellence in line with our organisational values Ensure that all safety concerns and near misses are logged on our Health and Safety Management System and closed off within the companys agreed timescales. Appropriate feedback must be provided to the originator Ensure all Veolia policies, processes and procedures are adhered to Ensure personnel details including payroll are entered into the systems correctly and within time limits Raise Purchase Orders for the supply of goods as approved by site management Liaise with suppliers for the procurement of goods and ensure delivery timescales are met Process invoices raised by suppliers to ensure that payment terms are met Administer purchase orders, disposal invoices, subcontracted collections and associated invoices. Control of paperwork on a daily basis including monthly rebate reporting to customers Ensuring the answering of telephones are within the regional expectations Run and send reports as required to customers, including any Regional Accounts and high value accounts (i.e. any account that is 7K or above and requires a report to go with the invoice) Proactively inform customers in a timely manner of any operational delays which impact on their service, confirming the alternative collection date and time Check our Customer Relationship Management system for any queries that have come through and respond as appropriate Work closely with Regional and National Account Managers, CET and the Sales Team to maintain and foster good customer relations
What were looking for;
Essential:
Administrative and Systems Proficiency Customer Service and Communication Skills Compliance and Process Adherence
Desirable:
Experience in Waste Management or a Similar Regulated Industry
Whats next?
Apply today, so we can make a difference for generations to come.
Were proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, were also transforming what it means to have a rewarding, purposeful career.
Were dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long:term condition who opt:in to the Disability Confident scheme, and meet the minimum criteria for our roles.
Were also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can