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Lifecycle engineer

Orpington
Permanent
Engineer
Posted: 17h ago
Offer description

Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach. Our concept, “Technology, done differently”, embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Techary have helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation. The Role Techary redefines the way customers procure, implement, and support their organisations' technology. We are looking for a talented Lifecycle Engineer to join our technical operations, working in a vibrant shared environment, helping their customers with their day-to-day device builds and device lifecycle functions. Duties & Responsibilities Hardware Installation & Device Builds Assemble and install hardware components (e.g., memory, drives, network cards, peripherals) in laptops, desktops, servers, and other endpoint devices. Build devices according to pre-defined build guides and configuration profiles. Configure and deploy both Windows and macOS devices to end-user readiness standards. Ensure devices are updated with the latest OS patches, firmware, and security configurations. Build Process Ownership & Continuous Improvement Identify and document issues encountered during device builds; escalate where necessary. Liaise with technical teams to troubleshoot build problems. Suggest and test improvements to existing build processes, scripts, and deployment methods. Asset Lifecycle Management Asset tag devices with appropriate asset labels. Log and update device information in the Asset Management Platform (e.g., serial number, location, owner, status). Ensure real-time updates during key lifecycle stages: deployment, reallocation, return, repair, or disposal. Waste & Device Retirement Manage e-waste processes for end-of-life devices in accordance with sustainability and compliance regulations. Facilitate secure data wiping and certified disposal or recycling. Maintain audit trails and compliance records for retired assets. Operational & Support Collaboration Provide hands-on support for hardware issues during build or post-deployment phases. Work alongside internal departments and teams to co-ordinate delivery of builds etc. Maintain high standards of documentation, checklists, and operational playbooks for consistency. Essential Skills Technical Competencies Proven experience in hardware builds and upgrades (e.g., RAM/SSD installations, motherboard configuration). Experience configuring and imaging Windows 10/11 and macOS using tools such as Intune, Autopilot, DEP, JAMF, or equivalent. Familiarity with BIOS/UEFI settings, device encryption (e.g., BitLocker, FileVault), and security baselining. Exposure to scripting basics (PowerShell, Bash) is advantageous but not essential. Tool & Platform Proficiency Experience working with Asset Management Platforms. Familiarity with ITSM tools and ticket-based workflows. Knowledge of remote configuration/deployment tools (e.g., MDT, SCCM, Apple MDM). Operational and Soft Skills Exceptional attention to detail with a methodical approach to device handling and documentation. Ability to follow technical instructions accurately and improve documentation where needed. Strong communication and teamwork skills—comfortable working across IT functions and individually. Organised, dependable, and comfortable working in a fast-paced or high-volume environment. Benefits At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face. Employee benefits include: 25 days leave per annum Birthday as an additional day's leave Support for Professional Training (Microsoft, Cisco etc) Private Medical Insurance, including gym discounts, dentist and optical cashback schemes Free breakfast, snacks and drinks Lunch provided Friday Job Type: Permanent Equal Opportunities & Diversity Policy Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Techary’s Equal Opportunity Policy are available upon request.

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