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EMEA Technical Enablement Manager – Sales Engineering UCaaS, Norwich
Client: Perfect People
Location: Norwich / Remote / Hybrid London
Job Category: Other
EU work permit required: Yes
Job Views: 1
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
EMEA Technical Enablement Manager – Solution/Sales Engineering UCaaS
Location: Remote/Hybrid London
Package: Excellent, plus bonus and RSUs.
Our client, a leading global provider of unified communications solutions (UCaaS), offers a comprehensive platform that integrates voice, video, messaging, and collaboration tools.
We are seeking a Technical Enablement Manager to support its global Solutions Engineering (SE) teams throughout EMEA. Language skills, especially German or French, will be well received.
This role focuses on building and delivering enablement programmes that drive value-led customer engagements and contribute directly to business growth.
The ideal candidate will bring a blend of UCaaS technical knowledge, programme management skills, and a collaborative approach to deliver effective enablement solutions across a diverse product and platform portfolio.
Key Responsibilities
* Lead the design, development, and implementation of technical enablement programmes for Sales Engineering teams globally.
* Collaborate with Sales, Product Marketing, and other teams to deliver impactful enablement aligned with strategic priorities.
* Develop content, tools, and training sessions to promote product knowledge, technical proficiency, and value-based selling.
* Oversee onboarding and ongoing learning programmes for new and existing SEs.
* Coordinate virtual and in-person enablement events, including workshops and summits.
* Manage SE sandbox environments used for testing and demonstrations.
* Track engagement and effectiveness of programmes using appropriate tools and metrics.
* Gather feedback from the SE community to improve enablement offerings.
* Support product launches with training materials and sessions.
* Establish repeatable enablement processes with clear timelines, deliverables, and reporting.
* Travel may be required up to 20% to London and EMEA.
Candidate Profile
* Experienced technical enablement professional with a strong understanding of Sales Engineering.
* Proven ability to build programmes that resonate with technical audiences and support high-performance sales teams.
* Excellent communicator with stakeholder management skills across technical and commercial domains.
* Comfortable in fast-paced, ambiguous environments managing multiple priorities.
* 5+ years in Sales Engineering or similar technical roles within UCaaS, telephony, or broader tech sectors.
* 5+ years in enablement, learning & development, or related disciplines.
* Experience creating and managing impactful enablement content and programmes.
* Strong presentation, organizational, and relationship-building skills.
* Ability to operate with incomplete information and navigate uncertainty.
* Language skills, especially German, are a plus given the EMEA focus.
Additional Information
* This role is part of a team enabling technical professionals through training, best practices, and continuous learning. The candidate will help shape knowledge standards, tools, and enablement frameworks used across the global sales organization.
Package
* Competitive benefits including private medical, mental health support, pension, equity awards, paid time off, parental leave, wellbeing allowances, and professional growth opportunities.
* RSUs with a 4-year vesting period, valued at approximately $200k+.
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