Overview
Retail Kiosk Staff opportunity at Nottingham Forest Football Club for the 2025/26 Football Season, with the chance to work on matchdays and non-matchdays in a fast-paced catering facility. Roles include working in the stadium’s retail kiosks.
Responsibilities
* Handling and preparing alcoholic and non-alcoholic drinks
* Taking payments for drinks using the tills in the kiosk
* Restocking food and drink items in the kiosk
* Welcoming guests and taking orders
* Providing excellent customer service to ensure customer satisfaction
* Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment
* Assisting with answering questions and making suggestions regarding food and beverage choices
* Being friendly yet professional and a team player, with the ability to resolve conflict and accept feedback
* Maintaining attention to detail and punctuality; demonstrating a proactive attitude
* Ability to multi-task within a fast-paced environment
Qualifications
* Experience within hospitality preferred; open to those seeking their first role
* Excellent verbal communication skills
* Flexible "can do" attitude
* Ability to work in a team and take direction
* The ability to work in kiosks requiring age-related restrictions: cashiers over 18; pourers over 16
Benefits/Details
* £12.60 per hour
* Flexible working — Match Days and Non-Match Days (C&E Events), including evenings and weekends
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