A leading technology solutions provider in Cheltenham seeks a Senior Software Support Analyst to provide advanced support for core business applications including ERP and CRM systems. Responsibilities include troubleshooting, incident management, and user experience enhancement. The ideal candidate will have over 5 years of application support experience, strong SQL skills, and familiarity with API integrations. This position offers a competitive salary up to £45,000, hybrid working, and various employee benefits, promoting a people-first culture and development opportunities. #J-18808-Ljbffr