Job overview
Surrey Downs Health & Care
We are seeking an enthusiastic and motivated Business Support Manager to join Surrey Downs Health & Care. This is an exciting development opportunity for candidates looking to build a career in healthcare management, governance, HR, finance, policy, and business analysis.
In this role, you will provide comprehensive business support, including project management, data analysis, corporate governance, and secretariat support to key forums and meetings. You will work closely with internal and external stakeholders, engaging collaboratively to influence outcomes, improve processes, and support the delivery of high-quality services.
The role is ideal for someone keen to develop a wide range of skills across business management, strategy, and service delivery, gaining hands-on experience in a fast-paced, multi-professional environment with full induction and ongoing support provided.
Main duties of the job
·To develop information systems and provide a high-quality document management service so that information is stored in a structured manner that is secure and easily accessible for those that need it.
·Ensure the teams compliance on corporate governance matters on behalf of the Director and the Senior Management Team
· To be responsible for compiling, prioritising, managing and maintaining the team’s business plans on behalf of the Director.
·Responsible for providing regular reports and assurance on key strategic projects. They will take responsibility for continually reviewing progress, identifying risks, considering options and taking action to control and adjust against key project milestones and objectives of the business case as appropriate, including the development of appropriate contingency plans and effective communication channels which keep all stakeholders informed.
·Set up administrative and information systems and processes.
·Demonstrate a high level of communication skills when dealing with a range of stakeholders both internal and external.
·To work autonomously on own initiative and be self-directed and apply own judgement regarding key decisions about the direction of the service change and activities which may impact on the delivery of key target.
·Provide cover, as and when required, for other members of the team.
·Development and implementation of business polices in line with corporate governance policies and procedures.
Working for our organisation
Surrey Downs Health and Care deliver care closer to people’s own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.
Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:
1. The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
2. Epsom and St Helier’s University Hospitals NHS Trust
3. Surrey Council County
Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.
It’s on those grounds that the Surrey Downs Health and Care was formed – we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.
In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.
Detailed job description and main responsibilities
The main purpose of the role is to provide effective management and leadership to the business administration of Surrey Downs Health & Care.
Please refer to the attached Job Description and Person Specification for more details.
Person specification
Qualifications
Essential criteria
4. Qualification to degree level or equivalent
5. Ability to interpret management and patient information and make recommendations to others;
Desirable criteria
6. Quality Improvement Qualification
Experience
Essential criteria
7. Previous operational experience within the NHS
8. Resource management and business planning processes
Desirable criteria
9. Project Management experience.
10. Working Knowledge of Systm1 One
Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting: You will only be contacted via e-mail/SMS if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
NameBinu CherianJob titleChief Operating OfficerEmail addressTelephone number0777 0684 846