Description About the Role As a Technical Sales Engineer within the UK Aftermarket Operations Repair Group, you will act as the primary liaison between our repair group and customers. Your primary responsibilities include managing client relationships, coordinating project activities, developing quotations, tracking repair jobs, and resolving technical issues. This position involves regular client interactions, both locally and occasionally overseas, to ensure exceptional service and maintain NOV as the preferred supplier for repair services. About the Company NOV (National Oilwell Varco) is a global leader in the design, manufacture, and sale of equipment and components used in oil and gas drilling and production operations. At our Montrose facility, we specialize in delivering high-quality repair and aftermarket services that uphold our commitment to innovation, customer satisfaction, and operational excellence. What We Offer Opportunity to work in a global organization with a strong industry reputation Exposure to international client relationships and project coordination Competitive salary and benefits Professional development through the company’s competency program A safety-focused work environment backed by comprehensive HSE policies Key Responsibilities Serve as the single point of contact for assigned customers Coordinate repair projects, especially those involving multiple equipment items Generate and revise quotations, work scopes, and quality plans Conduct contract reviews and track repair progress Regularly update customers on job status, costs, and technical issues Maintain ERP systems and compliance records Address customer complaints and facilitate resolutions Work with internal teams to meet customer requirements and deadlines Promote business through client engagement and identifying new opportunities Comply with NOV’s Quality Management and HSE Systems Qualifications & Skills GCSE Level 3 or equivalent relevant business qualifications Experience in a similar role, preferably in the Oil and Gas industry Strong computer literacy (Microsoft Office) Understanding of business and technical documentation Soft Skills (optional) Strong customer focus with excellent communication skills Strategic thinking and sound judgment Time management and organizational skills Team player with a proactive approach to problem-solving Ethics-driven and committed to self-development Why Join Us? Join our Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. We believe in passionate people, independent thinking, and collaborative commitment. That’s how ideas grow and innovations thrive. At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme Travel Insurance