Job Title: Assistant Lettings Manager Location: St Albans, Hertfordshire, United Kingdom Salary: £35,000 to £40,000 per annum Overview Are you an ambitious Assistant Lettings Manager looking to take the next step in your lettings career? We are seeking a highly motivated and organized professional to join our dynamic team in St Albans. In this crucial role, the Assistant Lettings Manager will work closely with the Lettings Manager to oversee the day-to-day lettings operation, deliver exceptional service to tenants and landlords, and drive the success of our growing lettings portfolio. If you are passionate about property, thrive in a fast-paced environment, and have a proven track record in lettings, this Assistant Lettings Manager position could be the perfect opportunity for you. Key Responsibilities Support Lettings Management: As the Assistant Lettings Manager, you will assist the Lettings Manager with the daily operations of the lettings department. Coordinate the lettings process from valuation through to move-in, ensuring properties are let efficiently. Supervise the team of lettings negotiators, offering support and guidance where needed. Act as a key point of contact for landlords, tenants, and colleagues. Team Leadership & Training: The Assistant Lettings Manager will help develop junior staff through training, mentoring, and daily support. Ensure compliance with company policies, industry standards, and legislation. Allocate daily tasks and help the team achieve departmental targets. Property Management: Liaise with landlords and tenants to ensure properties are managed and let promptly. Oversee property viewings, ensuring a high standard of service. Manage property listings across platforms to attract quality tenants. Client Relations: Build strong relationships with landlords, offering expert advice on market trends and rental values. Resolve landlord and tenant queries efficiently as the Assistant Lettings Manager. Handle any disputes, ensuring smooth tenancies and satisfied clients. Marketing & Business Development: Assist the Lettings Manager in marketing properties to secure new tenants quickly. Help develop strategies to attract new landlords and expand the lettings portfolio. Promote the company’s lettings services to generate new business. Administrative Support: As the Assistant Lettings Manager, ensure all lettings paperwork is accurate and completed on time. Maintain up-to-date records of all transactions. Support with rent collection, inspections, and maintenance coordination when required. Compliance & Legal: Ensure the lettings team complies with all relevant legislation and company procedures. Stay informed about industry changes and update the team as necessary. Performance Monitoring: Monitor team performance and report regularly to the Lettings Manager. Support the Lettings Manager in driving improvements to meet KPIs and departmental goals. Key Skills and Qualifications Minimum 2 years in a lettings or property management role (Senior Lettings Negotiator or higher). Strong knowledge of the lettings market and relevant legislation. Proven leadership, organizational, and problem-solving skills. Excellent communication skills with the ability to build strong relationships. Ability to multitask in a fast-paced lettings environment. ARLA qualification desirable but not essential. Full driving license may be required depending on location. Benefits Competitive salary with commission and incentives. Clear career progression for ambitious Assistant Lettings Manager candidates. Ongoing training and professional development. Supportive, collaborative team environment. How to Apply If you are ready to excel as our next Assistant Lettings Manager, apply now and take your lettings career to the next level!