JOB TITLE – Leisure Receptionist DEPARTMENT – Leisure CONTRACT TYPE - Permanent RATE OF PAY - £12.22 per hour plus amazing benefits HOURS – 15 hours per week – 2 days out of 7 including weekends LOCATION – Newport, NP18 1HQ ID – REQ5878 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming one of our Leisure Receptionists ‘Hospitality Heroes’ based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - • A welcoming personality to create an outstanding first impression. • Excellent verbal and written communication skills. • The ability to multitask in a fast-paced environment. • Fantastic attention to detail to ensure seamless guest experiences. IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL - • Be the friendly face greeting guests and members. • Handle inquiries with professionalism and efficiency. • Assist with administrative tasks related to the reception desk. • Ensure a smooth check-in and check-out process for guests. • Maintain a polite, courteous, and professional approach at all times. BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - • Access to career development training from day one • Discounts on food & beverage and hotel stays • Discounted leisure membership • Free GP virtual appointment service • 24/7 wellbeing helpline • NEST pension scheme • Social Club • Staff appreciation events • Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – • I am equipped, trained, and supported to do THE BEST JOB I CAN • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role • I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED • I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.