We have an exciting opportunity for a SPAR Customer Team Member at Cardigan. As a Customer Team Member, you will support our store management team and create a positive customer experience. Your responsibilities include assisting in maximising sales and profit through various tasks, ensuring excellent customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
1. Customer Service:
* Greeting customers in a friendly manner.
* Answering inquiries and assisting customers in finding products.
* Processing purchases efficiently at the tills with a positive attitude.
* Upselling products and highlighting offers to maximise sales.
1. Store Operations:
* Checking deliveries, stocking shelves, maintaining cleanliness, and rotating stock.
* Completing tasks like date checking, stock checks, price updates, and promotional displays.
* Following all company policies and procedures.
Key Skills/Knowledge:
* Previous retail experience preferred.
* Reliable with excellent attention to detail.
* Understanding of retail legislative responsibilities.
* Ability to contribute ideas for customer service and business growth.
* Experience with ‘Challenge 25’ policy is desirable.
* Keen, enthusiastic, and able to work independently or in a team.
* Cash handling experience is a plus but not essential.
What's in it for you?
* Competitive benefits including holiday, maternity, and paternity leave.
* Skills development in a supportive, diverse culture.
* Experience in a busy convenience store environment.
* Staff discount (excluding alcohol & cigarettes).
* Internal promotion opportunities.
* Free tea and coffee.
* Early access to pay with ‘EarlyPay’.
* Access to payslips and rotas online.
* Wellbeing support including counselling and legal advice.
* Company pension scheme.
* Life insurance coverage.
* Bicycle purchase scheme.
* Long service awards.
We are a dynamic retail, wholesale, and foodservice business, operating 246 SPAR stores with over 5,000 employees and a turnover of £1.3 billion.
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