Job Description
Are you experienced in leading a team within Service Charges?
We have a fantastic opportunity to join Sovereign Network Group (SNG) as Service Charge Manager on a permanent basis. Based from our office in Wembley, you'll combine office and home working in line with our hybrid approach, with occasional travel to other sites.
SNG is one of the largest housing associations in England. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
The Role
Reporting into the Head of Service Charge Setting and Administration, you'll be responsible for managing and coordinating the Service Charge team in the London and Herts region in the delivery of the service charge calculations (all tenure types) and annual service charge statements to customers in line with legal and regulatory requirements.
The portfolio consists of approximately 20,000 units, including c.10,000 service charge payers with a total annual service charge income budget of c.£20 million. Responsibilities include:
1. Managing the Service Charge team with a focus on articulating a clear vision, providing direction, and promoting a culture of acco...