Are you a dynamic, experienced Aftersales Manager looking for your next high-impact leadership role? Our client a successful, fast-paced prestige main dealer in Wilmslow is seeking a driven Aftersales professional to lead their service and parts operations. Whether you have operated as a Service Manager, Assistant Service Manager, Service Reception Manager, Aftersales Leader or even aspire toward Service Director level, this is a standout opportunity to step into a role with real influence and strategic responsibility.
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
This dealership needs a strong people leader who thrives in a main-dealer environment, inspires teams, elevates customer experience, and drives performance across the entire Aftersales function.
Salary: £45,000 - £55,000 basic £70,000 - £80,000 OTE
Hours: MondayFriday, 8am6pm 1in2 Saturday 9am 1pm
Why youll love this role
* Company Car
* Company Phone
* Company Laptop
* Join a respected prestige dealership with an established customer base
* Lead a skilled Aftersales team with opportunities to coach, develop and inspire
* Shape processes, performance and the overall customer journey
* Full autonomy to drive marketing initiatives, efficiency improvements and departmental growth
* Senior role with genuine influence over profitability, culture and long-term success
What youll be doing (and doing brilliantly)
* Planning, controlling and monitoring all service department processes while developing the Aftersales team
* Coaching, mentoring and managing Service Advisors, Workshop Control and wider Aftersales staff
* Reviewing labour efficiency, labour sales, cost of sales and ensuring resources match workshop requirements
* Monitoring customer needs and competitor activity; leading targeted marketing and retention initiatives
* Overseeing accurate recording of daily operating controls, KPIs and departmental reporting
* Managing dealership assets including tools, equipment and workshop facilities
* Controlling expenses against agreed budgets and regularly reviewing management accounts
* Ensuring CSI excellence and embedding a customer-first culture
What were looking for
* Previous experience managing service and parts departments within a main dealer (essential)
* A solid, xsngvjr progressive motor trade career in Aftersales Management
* Strong leadership presence able to motivate, influence and build a high-performing team
* Confident relationship builder at all customer and corporate levels
* Highly process-driven with deep understanding of KPIs and operational control
* Commercially aware with entrepreneurial flair to grow Aftersales revenue
* Proven track record delivering excellent CSI results
* Strong understanding of vehicle design, manufacturer standards and legislation
* Full UK Driving Licence
Sound like you?
If you're an experienced Aftersales Manager / Service Manager ready to take on a senior leadership role with a prestige dealership in Wilmslow, APPLY today wed love to speak with you.