Application Support Analyst Energy Trading Systems
Location: London Type: Permanent Salary: Competitive + Benefits
Are you a tech-savvy problem solver with a passion for keeping critical trading systems running smoothly? Our client, a leading player in the energy trading space, is looking for an Application Support Analyst to join their dynamic team and take ownership of key trading platforms including Openlink Endur, Amphora Symphony, Planlogic EoS, Credit Cube, and Datagenic.
This is a fantastic opportunity to work at the heart of a fast-paced trading environment, ensuring system stability, managing end-of-day processes, and driving continuous service improvements.
What Youll Be Doing
Supporting production environments for key ETRM systems, ensuring availability and performance meet business expectations
Investigating and resolving technical and functional issues across managed applications
Managing incidents from start to resolution, with proactive communication to stakeholders
Coordinating with internal and external 3rd line support teams when escalation is needed
Overseeing release and change management processes with full documentation and rollback plans
Developing robust support infrastructure and refining operational procedures
Managing end-of-day processes and supporting disaster recovery failovers when required
Maintaining clear, evolving documentation for issue resolution and system handovers
Entering approved master data into systems as needed
What Were Looking For
Degree or equivalent qualification in a relevant field (preferred)
Solid understanding of ETRM systems ideally Openlink Endur, Amphora Symphony, and/or Planlogic EoS
Familiarity with core trading processes and the demands of a production trading environment
A collaborative mindset with a track record of driving improvements
Ability to adapt to shifting priorities and deliver against expectations
Why Apply?
This role offers the chance to work with cutting-edge trading technology in a high-impact environment. Youll be part of a team that values precision, resilience, and continuous improvement with plenty of room to grow and shape the future of energy trading operations.
Interested? Apply now or reach out to our team for a confidential chat.
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