We are looking for a proactive and versatile Marketing & Operations Manager to join a dynamic marketing team based in London. This role supports activity across both online and offline channels.
You will take ownership of social media strategy and execution, delivering campaigns that build brand awareness, increase engagement, and connect with a wide audience of customers and clients.
This is a varied role where you will also coordinate product and feature launches, support teams across content, digital marketing, and CRM, and help create and develop marketing assets.
You will work closely with internal teams, help coordinate sprint activity, contribute to reporting and analysis, and support special projects that align with wider marketing goals.
Marketing & Operations Responsibilities:
1. Manage the marketing team's project tracking system and coordinate campaigns across multiple channels
2. Ensure consistent messaging and strong brand representation
3. Lead product and feature launches in collaboration with product and customer success teams
4. Manage and maintain the social media content calendar
5. Schedule and publish posts to maximise engagement
6. Write clear, targeted copy for different audiences and platforms
7. Create graphics, videos, and GIFs using design tools when needed
8. Produce engaging visual and video content
9. Support SEO activities, including keyword research and content optimisation
10. Assist with email campaigns and lead nurturing as part of lifecycle marketing
11. Update and maintain website content
12. Provide cover for managers when required
13. Support planning and delivery of marketing projects
14. Contribute to performance reporting with insights and recommendations
15. Stay up to date with industry trends and best practices
Ideal Marketing & Operations Profile:
16. Good understanding of SEO, email marketing, and digital content creation
17. Experience with email marketing platforms, including segmentation and automation
18. Basic knowledge of HTML and website content management systems
19. Strong analytical skills with the ability to interpret data and report on performance
20. Strong communication and teamwork skills
21. Experience working in agile environments
22. Adaptable, with a proactive and problem-solving mindset
23. Flexible approach to working hours, including occasional out-of-hours support
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.