Technical Support Specialist - Fire & Security Tired of the motorway life? Step off the road and into a pivotal technical role. We are looking for a hands-on fire & security systems expert to join the team near Fareham. This isn't just a helpdesk job; it’s a high-impact position where you act as the technical heartbeat of our post-sales operations. Whether you are a Field Engineer looking to ditch the van and the travel, or a technical professional ready to master remote diagnostics, this role offers the perfect balance of technical challenge and office-based stability. The Role As our Technical Support Specialist, you will be the bridge between our customers, our field engineers, and our sales team. You’ll be the go-to person when things get complex. * Expert Troubleshooting: Provide remote diagnostics and support to customers and field engineers to resolve system issues. * Bridge the Gap: Assist the sales team by ensuring they have the correct technical data and specifications for new and existing accounts. * The Paperwork Pro: Maintain meticulous records. Accuracy is everything here—you’ll ensure every ticket and technical log is updated and precise. * Internal Consultant: Act as the internal authority on our product range, ensuring the business stays technically sharp. What You’ll Need To hit the ground running, you must have a solid foundation in the security industry:...