Salary: £40,000 - 50,000 per year Requirements: Experience in training delivery and instructional design, ideally within a professional services environment. Strong understanding of adult learning principles and digital adoption strategies. Excellent communication and presentation skills. Ability to manage multiple projects and meet deadlines. Strong knowledge and experience training Microsoft Office 365 and the Microsoft modern workplace suite (Teams, SharePoint, OneDrive, etc). Experience with e-learning authoring tools (e.g., Articulate, Captivate, Camtasia). CIPD Level 3 or above in Learning & Development (or equivalent experience). Training qualification (e.g., TAP, Train the Trainer), Microsoft Office Suite certification. Desirable: MOS qualified trainer or MCE. Desirable: Microsoft 365 Certified: Fundamentals. Desirable: Project management certifications (e.g., PRINCE2 Foundation, Agile PM). Responsibilities: Consult with teams and department leaders to identify training requirements and skills gaps. Develop tailored training plans aligned with organisational goals. Test new software applications in collaboration with the IT team to ensure functionality and suitability, focusing on user needs and strategic alignment. Support the rollout of new applications across the organisation. Deliver classroom, virtual, and blended learning sessions on new software and digital tools. Document processes and maintain a central knowledge portal/library for system guides and standard operating procedures. Produce user-friendly guides, cheat sheets, and FAQs to support employee learning. Promote a culture of learning and knowledge sharing across the organisation. Play a central role in onboarding new employees by providing comprehensive training on systems, processes, and organisational requirements. Evaluate training effectiveness and continuously update materials based on changes in technology, internal feedback, and best practice. Collaborate with HR, IT, and department leaders to ensure training supports compliance and operational efficiency. Deliver regular refresher training sessions for core systems. Schedule routine drop-in sessions or training surgeries to ensure employees can access the support they need. Maintain training records in partnership with HR and contribute to learning management systems. Technologies: Support Microsoft 365 Office 365 SharePoint More: We are seeking a Learning and Development Trainer to design, deliver, and manage training initiatives that align with our organisational objectives. This role is crucial for enhancing employee capability, onboarding new team members, and fostering a culture of continuous learning. We offer a comprehensive range of staff benefits and a supportive work environment to facilitate your success in this position. last updated 8 week of 2026