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Inbound Customer Service Advisor, Gateshead
Client: The Launch Group
Location: Gateshead, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: 732e0fcca926
Job Views: 3
Posted: 21.05.2025
Expiry Date: 05.07.2025
Job Description:
Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you’ve found the right place. Teleperformance is recognized as one of the top workplaces in the UK. We are seeking Customer Service Specialists for our Student Loans campaign, where you will handle inbound calls supporting students with loan applications, payments, eligibility, and funding, making a difference in students' academic futures.
Job Overview
* Start Date: Ongoing, pending background checks
* Contract: Permanent, 40 hours/week
* Hours: 8am-7pm, Monday to Friday, no weekends
* Salary: £12.21 from 1st April 2025
Requirements
* ID: Passport or Birth Certificate, National Insurance Number, and Address Proof (dated within last 3 months)
* Acceptable documents vary by location; see links below
* Probity checks: DBS, Credit Check (outstanding CCJs and Bankruptcy considered; payment plans accepted)
* Employment depends on passing checks and UK work rights
What we offer
* Paid virtual classroom training and 2-week nesting phase
* Support from experienced team members
* Opportunities for career progression
* Social events and perks
* Employee Assistance Programme, mental health support, online resources
* Eye care vouchers, incentives, and prizes
* Various discounts and perks through partner offers
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