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Property services supervisor (electrical)

St Austell
Service supervisor
Posted: 15 February
Offer description

Join Ocean Housing as our next Property Services Supervisor (Electrical) Lead with purpose. Champion electrical safety. Make a difference to homes across Cornwall. At Ocean Housing, we’re committed to providing safe, high‑quality homes and exceptional services to our communities. We’re now looking for a driven, detail‑focused and collaborative Property Services Supervisor (Electrical) to join our Compliance Team within Property Services. If you’re passionate about electrical safety, high standards, and delivering a service that puts tenants first — this is your opportunity to shine. ⚡ Why This Role Matters As part of our Compliance Team, you’ll play a crucial role in ensuring every home meets strict safety standards. From reviewing electrical certification to preparing for inspections, your work will directly protect the wellbeing of our residents. This is a chance to be part of something meaningful, where your expertise helps create safe, compliant homes for thousands of people across Cornwall. As part of the Compliance team you will be ensuring the Electrical Safety but will form part of the team and support other areas of property compliance ensuring they are fully compliant. This includes Asbestos Management and Fire Safety. What You’ll Be Doing As our Property Services Supervisor (Electrical), you will: ✔ Ensure Electrical Safety & Compliance Review and sign off all electrical certification, ensuring full compliance with NICEIC requirements and the IEE Wiring Regulations 18th Edition — and any updated regulations as they arise. Ensure all work undertaken by the electrical team meets Ocean Housing’s quality, safety and performance standards. ✔ Prepare for Audits & Uphold Standards Prepare Ocean Housing for all electrical audits by ensuring policies, procedures, and evidence are fully compliant and up to date. Maintain rigorous documentation, monitor performance indicators, and support continuous improvement across the electrical service. ✔ Lead, Support & Develop the Electrical Team Supervise and motivate multi‑skilled trades colleagues, ensuring work is delivered efficiently, safely and to the highest standard. Provide guidance, resolve on‑site issues, and champion a culture of “right first time.” Promote collaboration, innovation and high performance across the wider Property Services team. ✔ Deliver Excellent Customer Service Be a trusted point of contact when issues arise, delivering solutions with professionalism and empathy. Help maintain Ocean Housing’s strong reputation within the community. What You’ll Bring We’re looking for someone who: Has significant experience in electrical, building or property maintenance. Understands the importance of compliance, safety and regulatory standards. Communicates clearly and works confidently with both trades teams and customers. Stays calm under pressure and thrives on problem-solving. Is organised, proactive and committed to delivering an exceptional service. Brings a positive attitude and a passion for continuous improvement. ✔ Qualifications & Experience The following are essential requirements for this role: Qualification in electrical to NVQ level 3 or equivalent City & Guilds 2391 Level 3 Certificate in the Certification of Electrical Installations or equivalent. Up to date knowledge of BS7671 18th Edition regulations qualification Minimum of two years' responsibility and knowledge for electrical work Why Choose Ocean Housing? Work for a values-led organisation with a strong sense of purpose. Be part of a friendly, supportive and specialist compliance team. Access fantastic development, training and progression opportunities. Make a real and lasting difference to people’s homes, safety and wellbeing. ✨ Our Benefits Include ✨ 27 days holiday bank holidays Professional membership fees paid Company sick pay scheme Workplace pension with death in service benefit Home office work payment Medicash health plan (including dental & optical) Cycle to work scheme Rewards & recognition programme On-site parking Employee assistance programme Family-friendly policies Key Dates: Closing Date: Sunday 1st March 2026 (Midnight) 1st Interviews to be held on: Monday 9th March 2026 (Face to Face) Ready to make an impact? We’d love to hear from you! Help us keep Cornwall’s homes safe, compliant and well-cared for. Become part of Ocean Housing today. Please note: We may close this vacancy early if we receive sufficient applications, so don’t delay—apply today! The Company Ocean Housing Ltd is a not for profit, charitable registered provider of social and affordable housing, with a stock of over 4,700 properties throughout Cornwall. We are part of the Cornwall Homechoice ‘Choice Based Lettings’ scheme. At Ocean we believe affordable housing is not just about the buildings, but about the people who turn them into homes. We provide a wide range of services to our residents, helping them to make the most of their homes and the communities they live in. Mission Statement “To be an innovative provider of quality homes and services, with residents and staff at the heart of Ocean, and Ocean at the heart of the community.” At Ocean our vision is to be the employer of choice for Cornwall. We want to create a work environment where everyone feels like they belong, can bring their best, authentic selves to work every day and are provided with the support they need to do a great job. Our purpose is to create a modern, dynamic and agile work environment, fit for the 21st Century and one of which all of our colleagues feel included and proud to be a part of. An environment which enables colleagues to provide quality, affordable homes and services for the people of Cornwall. We believe work is what you do, not where you go and therefore colleagues deliver their work where it best suits the need, whether that be in the office, home or around a local area or site using local facilities. Colleagues are agile and work or have meetings in any place to suit the need and task. Benefits Family friendly Committed to Training and Developing our Employees Cycle to Work Values Honest, Enthusiastic and Always Positive Passionate about Customer Service Quality and Value in all we do Innovative, Ambitious and Brave for the future of our Business, Customers and Communities Gallery Previous Next 2022 Award Winner Best Place to Work at Cornwall Business Awards 2022 Sponsored by the Skills Hub “This is a really challenging sector to work in and Ocean Housing Group have really gone above and beyond to support their workforce. They really show strong leadership from above in putting their employees first and the level of engagement they get from everyone in their teams is commendable, with really high number of team members taking part in surveys, consultancy and feedback. The Ocean Housing Group have also invested in the continual improvement of their staff, services and benefits to ensure that staff consistently feel invested in and valued – Well Done!” Documents

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