We are seeking to recruit a Customer Logistics Manager on an initial 12-month contract. As the Customer Logistics Manager, you will be responsible for coordinating the operation of a designated product area within the Material Management Division, working closely under the guidance of the Team Leader. You will play a key role in ensuring smooth logistics operations while proactively identifying and developing new opportunities in collaboration with both suppliers and customers.
Role: Customer Logistics Manager
Pay: 22.44 per hour Via Umbrella
Location: Oxford
Contract: Monday - Friday 35 hours per week, 12-month contract
IR35 Status: Inside
Security Clearance: BPSS
Responsibilities
* To provide necessary support to senior Management in pursuance of overall Divisional and Company targets and objectives.
* To develop, maintain and improve successful relationships with the Supply Chain Partners and Customer.
* Develop and maintain a teamwork approach to working with colleagues.
* Demonstrate appropriate Commercial awareness in all business activities ensuring that the commercial position is adequately safeguarded at all times.
* Recognise potential new business opportunities and highlight such potential opportunities to Senior Management.
* Ensure authorisation of business transactions, customer quotations, purchase orders and charging instructions within Company Policy and deadlines.
* Act as the main point of contact for all supplier and customer inquiries, attend necessary meetings, and advocate for the customer's voice internally.
* To identify and resolve issues of a problematic nature at onset where possible through discussion / negotiation with the supplier / customer base.
* To ensure that customers are fully aware of any supply issues which may compromise production and operations.
* To ensure the application of SAP AiO & EC2 consistent with the training received and all work instructions within your possession.
* To maintain departmental administrative systems and provide accurate documentation in order that support functions can operate efficiently i.e. cost file maintenance, product description database, invoice queries.
* To support and promote continuous improvement programmes.
* To support with customs clearance elements following company procedures
* Ensure awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
* To provide regular reports on progress of investigations and work in progress to the Team Leaders.
* To coordinate the functioning of a specific product area or platform in the Material Management Division, as directed by the Team Leader.
* To be capable of providing temporary holiday cover for another product area or platform.
* Enhancing customer satisfaction through active contribution
Essential Skills & Qualifications
* Capable of effectively communicating ideas and information to a diverse range of internal and external audiences, utilising both written and verbal communication methods.
* Customer-centric mindset, ensuring the customer's viewpoint remains the highest.
* Able to organise time and resources effectively to achieve goals and objectives.
* Proficient in analytical and problem solving skills.
* Ability to work independently and handle multiple tasks.
* Proficient in both Microsoft Office and Google Workspace.
* Ability to unite and involve as a team; or a team player.
* Positive, self motivated, enthusiastic and flexible.
* Proficiency in handling stress and approaching challenges with a positive mindset.
Desirable Skills
* Experience with SAP or similar enterprise systems.
* Knowledge on UK Customs and export regulations
* Compliance with procurement, competition law and legislative requirements
* Understanding contracts with all constraints.
* Autonomy synthesis and coordination skills.
* French and/or German Speaking
We are an equal opportunities employer and welcome applications from all qualified candidates.
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