Job Title: Bank Care & Support Worker INDABRIWe are looking for bank staff to cover our day and night shifts across the following 6 sites:Leonora House - 49 Lanark Road, London, W9 1APMiranda House - 21 Penzance Street, London, W11 4PDJames Hill House - 196-200 Kensal Road, London, W10 5BNBurgess Fields - 57 Wornington Road, North Kensington, London, W10 5PTPark Lodge - 31 Sutton Lane, Hounslow, London, TW3 3BBBridgewater House - Egerton Drive, Isleworth, London, TW7 7FAAbout the roleDepartment: Care and Support ServicesReporting to: Care and Support Team Leader / (Deputy) ManagerAs a Care and Support Worker, you will offer responsive, respectful and reliable day care and support service to vulnerable older people within an extra care service. As well as this, we are looking for someone who can provide support, care, and activities to members, involving family, carers and other agencies to meet their changing needs.Key Responsibilities• To deliver a respectful, responsive and reliable service to residents, their families and other stakeholders at all times• Ensure that a stimulating, welcoming and safe environment is maintained, the rights of residents are respected and that they are allowed to take appropriate risks promoting independence and freedom of choice & flexibility• To review and maintain individual care and support plans with residents, families and staff • Effectively communicate with residents, families and staff across the organisation and partners • Ensure residents are encouraged to reach their optimum level of independence and assist residents who need support regularly, including activities, meals, washing, shopping, and toileting in accordance with their care and support plan• Liaise with Adult Social Care, day care and voluntary sector providers, health workers, voluntary organisations and other professionals to support member’s needs• To report and record appropriate information concerning residents• To ensure that the confidentiality and dignity of all residents is respected• To ensure the emotional and physical well-being of all residents; ensuring assistance with personal care needs and health supervision is provided• To respond to calls from residents throughout the day and attend to any emergency that arises whilst on duty and take adequate steps to ensure residents lives are safeguardedAbout youWe believe every employee at Octavia has a part to play in delivering of our vision and strategy. We are looking for individuals who will encompass our values and support one another in achieving their potential.For this position, we have listed the requirements we believe are essential for this role:Knowledge• Current good practice in care and the principles of dignity, privacy, independence, choice and fulfilment• Safeguarding vulnerable people• Health and Safety and legal requirements in a care and support setting• Awareness of needs of older people and/or those with dementia, mental health, disability or learning difficulties and understanding needs (physical, social, cultural and emotional)Experience2 years work experience of care and support of older and / or vulnerable people.Qualifications• Good standard of general education, preferably including GCSEs in Maths and English (or comparable)• This role provides regulated activities under the Disclosure and Barring Service (DBS). Therefore, post holders are required to undertake a regular DBS check to ensure anyone who presents a known risk is prevented from working with vulnerable people.• Ability to undertake manual handling tasksSalary:£13.95 per hourLocation:LondonHow to Apply:Submit your application online to join our dedicated care and support team.Equal opportunity statement:We are an equal opportunity employer.