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House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required), Norwich
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Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
1
Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
House Manager / Head Butler (UHNW Family in Singapore, Native Malay Speaker Required)
We invite you to be part of an extraordinary household as our esteemed House Manager / Head Butler, where you will deliver unparalleled service to a distinguished ultra-high-net-worth family. This is a unique opportunity for an accomplished professional with a passion for excellence and a commitment to creating memorable experiences.
The ideal candidate will be a native Malay speaker fluent in English or Mandarin, possessing over 10+ years of progressive experience in hospitality or elite household management. This role requires not only exceptional leadership skills to inspire and coordinate our dedicated team but also profound functional expertise in private house management / butler services.
Key Responsibilities:
Leadership and Coordination
* Build, lead, and inspire a talented team of household staff, fostering a culture of excellence and commitment to service.
* Guide the team in upholding the highest standards, ensuring meticulous management of every detail.
* Establish relevant SOPs to maintain “minimum acceptable standards”.
Exemplary Butlership
* Oversee the execution of exquisite meals and sophisticated events, leveraging extensive hospitality knowledge.
* Ensure all services reflect elegance and refinement, adhering to the finest etiquette standards.
Daily Management
* Manage household daily operations for a seamless environment of comfort and luxury.
* Develop innovative management systems to enhance the living experience for family and guests.
Dining and Service Management
* Create detailed dining plans and coordinate culinary activities, managing dining supplies inventory.
* Deliver exemplary service during meals and special occasions, creating memorable moments.
Event Planning
* Organize and execute grand family events and gatherings, attending to décor and guest management.
* Ensure each occasion is spectacular through keen attention to detail and hospitality excellence.
Support for Family Members
* Anticipate and support family members’ needs, managing calendars, travel, and special requests.
* Travel with the family as required.
Communication and Coordination
* Maintain harmonious communication with household staff and external partners.
* Address issues proactively, fostering trust and cooperation.
Job Requirements:
* Over 10+ years of experience in high-end hospitality or luxury household management, with proven leadership and expertise.
* Native Malay speaker fluent in English / Mandarin.
* Commitment to service excellence, attention to detail, and high ethical standards.
* Willingness to travel as needed.
* Candidates with less experience but great potential will also be considered for the Butler position as a starting role.
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