Overview
Join Our Clients Team as a Customer Service Administrator!
Job Role: Customer Service Administrator
Salary: Up to £28k
Hours: Monday - Friday, 9am - 5pm (full time in the office)
Why Join Our Client?
* Exciting Opportunities: Work in a fast-paced environment with a variety of clients and sectors.
* Supportive Culture: Collaborate with a team of passionate professionals who love what they do.
* Career Growth: Clear development paths, including the chance to work towards professional qualifications.
* No Cold Calling: You\ll handle around 20 inbound calls a day, with only light upselling and cross-selling through natural conversations.
* Variety Every Day: A true mix of administration and customer service/aftercare.
* Friendly & Social Team: Join a small, welcoming group who are bubbly, supportive, and enjoy working together.
What Youll Do
* Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
* Develop and implement effective strategies to drive growth and profitability.
* Conduct thorough risk assessments and provide expert advice on coverage options.
* Collaborate with other departments to secure the best terms and conditions for clients.
* Stay informed about industry trends, market conditions, and regulatory changes.
* Deliver excellent aftercare, supporting customers beyond their initial enquiry.
* Process quotes, update systems, and ensure records are accurate and up to date.
What Were Looking For
* A minimum of 3 years of experience in Customer Service within an office environment.
* Strong communication and negotiation skills, with an ability to build rapport with clients.
* Proven ability to manage multiple accounts and deadlines effectively.
* A proactive approach to problem-solving and a keen eye for detail.
Ready to Make an Impact?
If youre enthusiastic about commercial insurance and eager to join a forward-thinking team, we want to hear from you! Bring your passion and expertise, and lets work together to create exceptional solutions for their clients.
Apply
Apply Today!
Send your CV and a cover letter outlining your experience and enthusiasm for the role to [(url removed)]. Dont miss out on this exciting opportunity to advance your career in a supportive and rewarding environment!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone\s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone\s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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