Overview
Trade Counter Assistant/Delivery Driver role at ADI Global Distribution. ADI Global Distribution now have the opportunity for a Branch Assistant to join the ADI team at our Glasgow branch. This role is Monday to Friday and offers long-term opportunities to build a career within the electronic security industry. As a Branch Assistant, you will provide excellent service to customers, handle sales inquiries, process orders, and support the team and branch manager in stimulating sales and achieving targets as part of a team. The role also involves delivering products to customers locally and requires a UK driving licence.
Responsibilities
* Assist and support the Branch Manager and colleagues in achieving branch sales and profit targets.
* Deliver an excellent customer experience, maintaining strong relationships with customers and supply partners.
* Support delivery of business plans/strategy for the branch to achieve revenue and profitability objectives.
* Support all marketing activities in line with business strategy.
* Deliver products to customers in the region.
* Work effectively with key strategic vendors and customers to promote growth and develop strong partnerships.
* Act as a role model for the team, demonstrating the correct behaviours and fulfilling all audit requirements.
* Handle customer enquiries and complaints and escalate where necessary.
You Must Have
* Prior sales/customer service experience, preferably in a trades or wholesale environment; retail experience considered favourably.
* Ability to multi-task
* Excellent communication skills
* UK driving licence
We Value
* Prior sales experience
* Prior industry experience
* Strong interpersonal skills
* Ability to work autonomously and as part of a team
* Experience in a wholesale distributor or at a trade counter is an advantage
* Comfort on the phone with customers, advising and identifying sales or upselling opportunities
What’s In It For You
* Stable permanent role, Monday to Friday
* Great work environment
* Quarterly bonus scheme
* Excellent company benefits plus pension contribution
* Genuine opportunities for progression
* Opportunity to work for a forward-thinking global brand
About Us
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide. Trusted brands like Honeywell Home and First Alert power connected living for millions of customers. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer opportunities to make an impact in a fast-growing industry. Learn more at www.resideo.com. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, sex, disability, nationality, or veteran status. For more information on applicable EEO regulations, refer to the EEO posters and Pay Transparency provisions. If you require a reasonable accommodation to apply, please use the Contact Us form for assistance.
Job Info
* Job Identification: 17190
* Job Category: Inside Sales
* Posting Date: 2025-09-23T15:45:29+00:00
* Job Schedule: Full time
* Locations: Unit 9/10 Port Dundas Trading Estate, North Canal Bank Street, Glasgow, G4 9XP, GB (On-site)
* Incentive Eligible: SIP
* Business: ADI Global Distribution
* Hiring Salary Range: Salaries determined by role responsibilities, candidate qualifications, and geographic location; additional benefits provided as applicable
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales, Business Development, and Marketing
Industries
* Computers and Electronics Manufacturing
* Appliances, Electrical, and Electronics Manufacturing
* IT Services and IT Consulting
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