A fast-growing Block Management business is hiring a Client Accounts Manager to take ownership of financial operations across a residential property portfolio.
This is a hands-on role sitting at the heart of the business, working closely with property managers and stakeholders to ensure service charge accounting, client funds and financial reporting are managed accurately and proactively. A background in residential property, block management or property management is essential.
Role: Client Accounts Manager
Salary: £45,000 - £55,000
Location: Birmingham, 3 days per week in the office with occasional travel to London (paid)
What you’ll be doing:
* Own the financial management of a portfolio of residential client accounts
* Manage service charge demands, budgets and reconciliations end to end
* Oversee supplier payments and ensure purchase ledger accuracy
* Maintain and reconcile client bank accounts in line with regulations
* Monitor arrears and support escalation processes where required
* Support year-end accounts, accruals and reporting alongside external accountants
* Act as the key finance contact for internal teams and clients, providing clear and accurate updates
* Work closely with property managers to ensure financial processes align with operational delivery
What you’ll need:
* Proven experience in client accounting within residential block management or property management
* AAT Qualifications are a must.
* Strong understanding of service charge accounting, budgets and year-end processes
* Experience handling client money and financial controls across multiple developments
* Familiarity with RICS or ICAEW standards is beneficial
* Strong Excel skills and experience with accounting or property management systems
* Ability to manage multiple accounts while maintaining high accuracy
* Confident communicator able to explain financial information clearly
What’s on offer:
* £45,000 - £55,000 salary
* Hybrid working with 3 days per week in Birmingham
* Paid travel to London when required
* Opportunity to join a fast-scaling PropTech business
* High ownership role with real impact on how finance operates across the portfolio
This role would suit someone with a strong block management or residential property background who enjoys owning their portfolio, spotting issues early and operating in a fast-paced, growing environment.