Overview
Receptionist – Location: Wallingford Dental. Hours: 40 hours per week. Role at Rodericks Dental Partners with benefits including a tiered salary, retail discounts, annual leave increasing with length of service, additional birthday leave, comprehensive training, and a refer-a-friend scheme.
Role
Receptionist at Wallingford Dental
Benefits
* Tiered salary based on experience and skills
* Retail discounts and deals through our easy-to-use app
* Annual leave that increases with length of service
* Extra day of annual leave for your Birthday!
* Comprehensive training (including online and in person courses)
* Refer a friend scheme
Key Responsibilities
* Providing an exceptional patient journey both in person and over the phone
* Managing the diaries and making sure that the time is filled correctly
* Working with the team to understand the full range of NHS and Private treatment options available within the practice
* Completing relevant forms for NHS and private schemes within a specified timescale
* Taking payments and chasing outstanding patient debt
* Liaising with dental laboratories, supply companies and other organisations
Key Skills And Experience
* Ability to easily build rapport, and work to a high level of customer service
* Ability and passion to build knowledge of treatment options within the dental sector – becoming an expert on what your practice has to offer
* Passionate about driving the success of the practice by seizing opportunities
* Able to follow processes and work in a structured and organised way
* Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
* IT skills with the ability to learn SOE software
* Positive nature, resilience, and ability to remain composed
* Strong attention to detail
* Excellent team player
Employment Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Hospitals and Health Care
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