SCHOOL / SERVICE
Professional Services
DEPARTMENT
Student Experience
LOCATION
Drysdale Building
CONTRACT TYPE
Permanent
JOB CATEGORY
SALC / Clerical / Technical / Support
HOURS
Full-time
SALARY MIN
£43,482
SALARY MAX
£44,746
PUBLICATION DATE
12-Sep-2025
CLOSING DATE
21-Sep-2025
City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution.
The combined university is one of the largest suppliers of the health workforce in the capital, as well as one of the largest higher education destinations for London students.
Combining a breadth of disciplines across health, business, law, creativity, communications, science and technology, we are creating a 'health powerhouse' for students, researchers, the NHS and partners in uniting a world-leading specialist health university. We are now one of the UK's largest health educators, where staff and students have access to an expanded team of brilliant academic and professional services colleagues, combined resources and facilities and more interdisciplinary opportunities.
The merger creates opportunities to generate significant change in the world of healthcare including changes to treatment, population health monitoring, workforce development and leadership, policy, and advocacy.
Background
Led by the Head of Student Health & Wellbeing, the Department comprises four services:
* Student Disability & Neurodiversity Service
* Student Mental Health Service
* Student Counselling Service
* Student Health and Wellbeing Engagement Service
Together, we offer specialist advice and support to students during their time at the university. We also provide consultation and guidance to academic staff and the wider university community regarding, disability, neurodiversity, mental health and wellbeing. Mental Health Advisers often work closely with Academic staff and School Welfare Officers during times of increased crisis for students or advising on best practice pertaining to student's mental health.
Responsibilities
The Mental Health Adviser will be responsible for advising and supporting both prospective and current students with long-term mental health conditions, particularly those with moderate to severe difficulties and complex needs. This includes identifying appropriate adjustments and support packages, managing a substantial caseload, and working to reduce barriers to learning and participation in university.
A key component of the role is conducting risk assessments and managing ongoing risk for students with complex mental health needs. The ability to assess and respond to risk is essential.
Person Specification
You will have substantial and demonstrable experience of managing a large caseload, providing individual and group support to those with moderate to severe and enduring mental health conditions and complex social circumstances.
Experience of identifying, assessing, and managing risk, students in crisis and safeguarding concerns is required. You will be comfortable managing difficult conversations and with suicide prevention liaising effectively with external agencies and crisis management teams.
Additional Information
Please note: This role is only open to redeployees at City St George's. Applications from individuals who are not redeployees will not be considered at this time.
To apply, please email your CV and cover letter to, demonstrating how you meet the essential criteria outlined in the person specification.
Please quote reference PRSV01186
Closing date for application: Sunday 21 September at 11:59pm.
The selection process will involve an interview and an exercise. Further details will be confirmed at the interview stage.
City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
City St George's operates a guaranteed interview scheme for disabled applicants.
At City St George's, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.
Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.
Regardless of where colleagues are working, City St George's, University of London's premises will be their primary and contractual place of work.
The University of business, practice and the professions.