Step into a role that truly matters. MSI UK is looking for a Client Care Coordinator someone who can offer calm, clarity, and compassionate support to individuals as they navigate their reproductive healthcare journey. If youre driven by purpose and professionalism, this is your opportunity to make a real difference.
Location: Reading / Chesham
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Salary: £26,976.16
Driving licence preferred for travel between sites
Your Role: Meaningful Support, Every Step of the Way
As the first point of contact, youll be central to creating a smooth, supportive experience for every client. Your day-to-day work will include:
Delivering telephone consultations
Handling data entry and essential administrative tasks
Greeting clients at reception and providing in-person assistance
Youll collaborate closely with both clinical and non-clinical colleagues, helping clients feel informed, empowered, and cared for.
What We Offer
Were committed to your wellbeing, development, and work-life balance not just your payslip.
Financial Benefits
Reimbursement for travel outside your base location
Up to 5% employer pension contribution
Access to exclusive discounts through the Blue Light Card
Career Development
Training opportunities beyond your core role (e.g., Mental Health First Aider)
Accredited apprenticeship programmes
Clear, supported routes for progression
Health & Wellness
24/7 Employee Assistance Programme
Phone-based GP consultations via Doctor Line
Support from trained Mental Health First Aiders
Work-Life Balance
Flexible working patterns
A bonus day off for your birthday
Family-friendly policies
If youre ready to use your organisational strengths in a role that has genuine impact, wed be delighted to welcome you to MSI UK.
No background in healthcare? Thats absolutely fine. Youll receive full training to ensure you feel confident and equipped. If youre empathetic, organised, and eager to grow, well support you every step of the way.
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