Availability Window
- Sun: 17:00 – 23:00
- Thu: 17:00 – 23:00
- Fri: 17:00 – 23:00
- Sat: 17:00 – 23:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location.
Benefits
We offer a minimum of 16 guaranteed hours each week, with the option to work fewer hours (minimum 12). We support flexibility for our colleagues.
Role Overview
Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver across the country. This role is more than driving; it’s about helping others and delivering great service with a smile.
Responsibilities
- Ensure the van and trays are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, picking up litter as you see it.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were your own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customers time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say thank you.
- Act quickly to respond to the changing needs of our customers and embrace change.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance.
- Share ideas with your Manager and other colleagues on how we can improve our store for customers.
Qualifications
- A valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Eligibility
We will only recruit individuals who have passed the school leaver’s age. We also require candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as warehouse, beers, wines and spirits, counters, bakery, and driving roles.
Commitment to Diversity and Inclusion
We are accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
