Overview
Join to apply for the Membership Sales Advisor role at Lichfield Golf and Country Club.
Base pay range
This range is provided by Lichfield Golf and Country Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
The Role
We are looking for an enthusiastic and motivated individual to join our team as a Membership Sales Advisor at The Club. In this role, you will provide valuable information about the Club’s facilities, membership packages and pricing, either in person or over the phone, to prospective members. You will play a key role in driving membership retention through regular touchpoint calls and follow-ups with existing members. Your responsibilities will include managing the sales process from initial lead generation to successful outreach, handling telephone and web inquiries, and ensuring prospective members are fully informed about our offerings. You’ll conduct orientation programmes for new members, provide tours for potential members and ensure all membership applications are completed accurately. With a deep knowledge of our services, you will work to cross-sell, upsell, and contribute to the achievement of monthly lead generation targets. Additionally, you’ll maintain our membership database, encourage referrals from existing members, and ensure all procedures for processing applications are followed. You will also stay informed on health and safety procedures and ensure the highest standards of personal presentation and hygiene. If you are passionate about delivering exceptional service and helping others discover the value of being a part of our Club, we would love to hear from you!
Experience & Skills Required
* Customer service experience required.
* Sales experience desirable but not essential.
Schedule
* We operate a 7-days a week business, between 0600 to 2300
* Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays
* Evening availability for functions (until 0200)
Embracing You
We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way!
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Other
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