Job Description
Reporting to the Head of the Technical Content team, you are a recent graduate with a degree in English or a related field of study or a technical writer with one to four years’ experience. You are inquisitive, collaborative, and a quick learner. You are an excellent writer, and you love language and understand the importance of mapping out your content and presenting it simply and clearly. Ideally, you have Atlassian Confluence and markdown experience, but if not, you are eager to pick up these skills.
You are creative, organized, and comfortable drafting content in working sessions with subject matter experts (SMEs), including product managers and software developers. You realize the value of great editing and work with your teammates to edit their content and to implement their feedback in your content.
Your work is consistent, concise, and clear—you know who your audience is and how to tell an engaging, impactful story. You understand hierarchy, taxonomy, content flow, and formatting so that users can easily find exactly what they need.
Principal Responsibilities
We are seeking an entry or junior level technical writer to create internal and client-facing documentation, which clearly explains how to use our products and informs the interactive courses we build. Our mission is to empower the people who serve our clients...