Bookings Administrator - Hospitals
North Staffs | Administration | Full Time
£24,043.50 per annum
37.5 hours per week
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whetherit’sdriving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.
We are looking for a Bookings Administrator in our Hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation.
As our Bookings Administrator you will:
1. Bring empathy,sympathyand sensitivity to the role.
2. Ensure complex administration and support, meets the required standards and timescales
3. Haveattentionto detail ensuring all data/information isaccurateusing theappropriate systemand format.
4. To prepare standard andadhocreports asrequiredand required by the department
5. Handle appointments bookings and changes
6. Co-ordinate availability of rooms and consultants
7. Create,alteror cancel clinics asrequiredto support business needs
Helping you feel good.
We want you to love coming to work, feeling healthy,happyand valued.That’swhywe’vedeveloped a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle,healthand fitness wellbeing rewards, such as free gym membership, health assessments, retaildiscountsand pension options. At Nuffield Health, we take care ofwhat’simportant to you.
Join Nuffield Health and create the future you want, today.