Overview
An exciting opportunity to join us at an exciting and growing period for the Hotel after recent refurbishment and new ownership. Hotel Wrexham, has 8 acres of land, 37 bedrooms, 3 function rooms and a newly launched gastro pub offering, with future plans including the operation of Wrexham's first Serviced Apartment complex too.
Role Description
We are seeking a full-time General Manager for an on-site role located in Wrexham.
The General Manager will oversee daily operations, including staff management, ensuring guest satisfaction, and implementing policies to improve operational efficiency. Responsibilities include financial management, maintaining property standards, and coordinating with departments to achieve business goals. The General Manager will also be in charge of strategic planning and delivering exceptional service to enhance the guest experience.
Qualifications
* Strong leadership and team management skills
* Excellent communication and interpersonal abilities
* Experience in financial management, budgeting, and cost control
* Knowledge of hospitality industry standards and best practices
* Ability to develop and implement strategic plans, with hands on approach
* Problem-solving and decision-making skills
* Experience in guest service and customer relations
* Bachelor's degree in Hospitality Management, Business Administration, or related field
* Proficiency in using property management systems and software
* Previous experience in hotel or accommodation management is a plus