Job Purpose
The Web Production Specialist will build, maintain, and enhance Tungsten Automation's corporate marketing site. You’ll partner with marketers and developers to amplify Tungsten’s recent rebrand, drive digital experience, drive high-quality leads, convert prospects into clients, and accelerate online event registrations. The team plans and owns production work related to site integrations into a cohesive TungstenAutomation.com.
Key Responsibilities
Web Content Authoring
- Launch new pages by translating content into the corresponding templates
- Rework existing pages into the new design system
- Able to implement quick-code fixes to pages with HTML and CSS
- Assist with setting up page variations for testing: user testing, heatmaps, A/B testing, etc.
- Implement and anticipate page changes needed to support SEO and GEO
Web Development
- Identify bugs within CMS and create development tickets to have issues addressed
- Assist validating Sitecore enhancements prior to deployment
Project Management
- Identify issues with content prior to implementation and provide feedback to requestors
- Support distributed authoring in the CMS by reviewing authored pages; determine when a fix can be made or if the page needs to be further evaluated
- QA pages for SEO, design, accessibility, and other factors that impact user experience
- Distribute analytic and SEO/GEO reports
- Use approved AI-enabled tools to improve efficiency, documentation, QA, and routine production tasks while following company AI, privacy, and security standards
About Our Platform
Tungsten Automation's Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability—particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space.
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Required Qualifications
- 3+ years of experience publishing content to the web on a content management system (CMS), e.g., Adobe Experience Manager, Sitecore, WordPress
- BS or BA in Web/Interactive Design, Digital Marketing, Information Technology, Marketing, Communications, Business, or a related field
- Strong HTML skills and understanding of CSS principles
- Strong computer/technical skill and ability to quickly master new software
- Demonstrated understanding of web best practices, site optimization, accessibility requirements, and SEO
- Proactive, detail-oriented, and results-focused
- Experience with Google Analytics is a plus
- Excellent verbal and written communication skills; the ability to build relationships and collaborate with teammates and stakeholders cross-functionally, cross-regionally, and globally
- Ability to proofread English-language campaign content for accuracy, formatting, links, and obvious errors
- Curiosity and willingness to learn new tools, processes, and AI-enabled ways of working
- Skills in prompting AI systems and assessing output quality
- Ability to leverage AI to ideate, develop and scale to the needs of the department
Equal Opportunity Employer
Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets
