Employment type: FTC (Fixed Term Contract)
Responsibilities:
* Customer Support: Provide advanced technical support to customers using MongoDB v6 and v7, addressing complex issues and ensuring customer satisfaction.
* Technical Expertise: Maintain deep knowledge of MongoDB architecture, configuration, and best practices for versions 6 and 7.
* Problem Resolution: Troubleshoot and resolve issues related to performance, replication, sharding, and data integrity.
* Best Practices: Advise customers on best practices for database design, performance tuning, and query optimization.
* Documentation: Create and maintain comprehensive documentation for troubleshooting procedures, best practices, and customer solutions.
* Collaboration: Work closely with development teams to identify and resolve bugs, and contribute to product improvements.
* Training: Provide training and mentorship to junior support engineers and customers on MongoDB features and best practices.
Requirements:
* Experience: 7 to 9 years of experience in database administration, with a focus on MongoDB.
* Technical Skills: Proficiency in MongoDB v6 and v7, including experience with replica sets, sharding, and backup solutions.
* Scripting: Knowledge of scripting languages such as Python, Bash, or PowerShell for automation and troubleshooting.
* Operating Systems: Strong experience with Linux-based systems and familiarity with cloud environments (AWS, Azure, Google Cloud).
* Problem-Solving: Excellent problem-solving skills and the ability to think critically and creatively to resolve complex issues.
* Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
* Certifications: MongoDB certification is a plus and Cloud experience is an additional advantage.
Preferred Qualifications:
* Additional Databases: Experience with other NoSQL databases or RDBMS.
* Monitoring Tools: Familiarity with monitoring tools like Nagios, Prometheus, or Grafana.
* Configuration Management: Experience with configuration management tools such as Ansible, Puppet, or Chef.
* Team Collaboration: Collaborative team environment with opportunities for professional growth and development.
Seniority level:
Mid-Senior level
Employment type:
Full-time
Job function:
Information Technology
Industries:
IT Services and IT Consulting
#J-18808-Ljbffr