Job Description
Join a leading independent technology and services provider as a Technician 3
Job Overview: Seeking an on-site IT support technician to support a laptop refresh project. The role includes preparing and refreshing devices, managing device handovers, updating workflow records, and assisting users during migration. SC clearance required.
* Location: Bristol
* Contract: 16th Feb'26 - 26th Feb'27
* Mandatory check: SC Clearance
* Pay Rates: Umbrella Rate: £25.77/hour (via a Hays approved umbrella company).
* PAYE Basic Rate: £19.85/hour
* Hours: 37.5 hours a week. Monday - Friday.
* Time: 9:00 AM - 5:30 PM
Key Responsibilities
* Respond to and resolve incidents and service requests in a timely and professional manner.
* Manage and maintain onsite stock, including inventory control and regular audits.
* Perform hardware builds and configuration tasks as required.
* Ensure compliance with operational procedures and standards.
* Collaborate closely with the OFS Team Manager on all operational matters.
Requirements:
* Proven experience in a technical support or IT engineering role.
* Strong problem-solving skills and attention to detail.
* Ability to work independently and as part of a team.
* Excellent communication and customer service skills.
* Familiarity with ITSM tools and stock management processes is desirable.
* Must be Sc Cleared
Key Requirements:
* Candidates must be SC cleared
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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