Join Our clients team as a Security Service Engineer! Our client is a leader in security solutions that fuse innovative technology, skilled personnel, and effective processes to drive tangible results. As industry leaders in security risk modeling, we use data and insights to empower our clients, enhancing their strategies, minimizing risks, and reducing costs. Position Overview We are looking for a dedicated Service Engineer to join our dynamic team. In this role, you will take charge of service and maintenance requests from our Service Desk, as well as undertake small project work as needed. You will be part of our out-of-hours on-call rota, ensuring that our customers receive exceptional service 24/7. This is not just a job but an opportunity to be part of a growing organisation that values professionalism and strong customer relationships. You'll have the chance to make a difference in your service area while representing the company with pride and approachability. What You'll Do * Manage Your Service Area: Take ownership of service calls within your allocated area and ensure a high standard of service delivery at all times. * Communicate Effectively: Keep your Line Manager or Supervisor informed about outstanding issues and engage proactively to minimize revisit calls. * Promote the companies Values: Showcasing our commitment to professionalism, customer care, and best practices in all interactions. * ...