We’re recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you’ll be part of a friendly, supportive team helping customers with their queries to deliver excellent service every time. Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy. * Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too! * Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub * Length of Service and monthly recognition awards * Opportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times. Customer Service Advisor pay: £23,809.50 per annum