Service Manager – (Learning Disabilities & Autism)
Location: Wirral & Liverpool City Region, with a Liverpool City Centre HQ (Horton House) and additional offices in Crosby and Wirral.
Salary: £32,000 – £34,000 per year
Hours: Full-time (37.5–40 hours per week)
Start Date: November/December 2025
Reference: PICG0072
About Positive Impact Care Group
At Positive Impact Care Group, we’re not just another provider, we’re here to do care differently.
We lead with values, empower our teams, and build services that genuinely change lives.
We’re now looking for a Service Manager to lead and develop our supported living and community-based services for adults with learning disabilities, autism, and complex needs across the Wirral and Liverpool City Region.
The Role
As Service Manager, you’ll provide both hands‑on leadership and strategic oversight. You’ll guide your team to deliver safe, person‑led support while developing the service and ensuring outstanding quality and compliance.
Responsibilities
* Lead and motivate staff to deliver high‑quality, consistent support
* Manage referrals, assessments, and transitions with professionals and families
* Oversee rota planning, staffing, and compliance with CQC standards
* Drive service growth across the region alongside our Registered Manager
* Monitor outcomes, data, and quality improvement plans
* Promote our TEAMS values – Transparency, Engagement, Authenticity, Motivation, Sustainability
What We’re Looking For
* At least 2 years’ leadership experience in supported living or similar settings
* Sound understanding of CQC, safeguarding, and quality standards
* Strong communication and organisational skills
* Passion for person‑led, values‑based care
* Confidence to lead with autonomy and accountability
* A real want to grow within PICG both personally and professionally
What You’ll Get
* Salary £32,000 – £34,000 with clear progression opportunities
* Full support from our Registered Manager and senior leadership
* Leadership development and career growth
* Matched pension and employee discounts
* Flexitime and supportive working environment
* Recognition schemes – including our legendary iPhone giveaways
Work Location
This is an in‑person role with regular presence across our Wirral and Liverpool City Region services, supported from our head office at Horton House, Liverpool City Centre.
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