A global financial services organization is seeking an experienced 2nd Line Service Desk Analyst on a 12-month fixed-term contract in the City of London. The role includes managing complex technical issues, supporting a Microsoft-centric environment, and working closely with security teams. Candidates should have experience in desktop support and a strong understanding of ITIL-based ticketings systems. This position offers a predominantly office-based working pattern, with some flexibility for early/late shifts.
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